We can’t wait to see you!
What to know before you arrive:
We will not, under any circumstances, tattoo anyone under the age of 18 years old. This is Massachusetts State law with no exceptions.
We will not, under any circumstances, tattoo anyone under the influence of drugs or alcohol.
We have a zero-tolerance policy for bigotry, racism, homophobia, or any other forms of hate. Leave your politics and religion at the door.
Refund & Cancellation Policy
Deposits are non-refundable and non-transferable.
A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. Notice must be provided by contacting the shop via phone, voicemail, email, or direct message. The timestamp of your message will be used to determine whether adequate notice was given.
Appointments rescheduled with at least 48 hours’ notice may transfer the deposit to a new date. Only one reschedule is permitted per deposit. Any additional rescheduling will require a new deposit.
Failure to provide at least 48 hours’ notice—including same-day cancellations, late rescheduling requests, or no-shows—will result in forfeiture of your deposit. We understand that emergencies happen. Please contact us as soon as possible, and we will do our best to accommodate on a case-by-case basis.
Clients who repeatedly cancel, reschedule, or no-show may be declined future bookings at our discretion.
If you arrive significantly late to your appointment, we reserve the right to shorten or reschedule your session, which may result in loss of your deposit.
All deposits are applied toward the final cost of your tattoo.
Banner & Bone does not offer refunds on completed tattoos under any circumstances.
By booking an appointment, you agree to the terms of this policy.
Frequently Asked Questions!
When will my design be created, and when will I see it?
Designs are typically created a few days prior to your appointment, though in some cases your artist may draw directly on the skin the day of your session.
We value your input throughout the design process and will work with you to ensure the piece flows well with your body. Nothing will be tattooed until you are fully comfortable and confident in the final design.
Please keep in mind that tattooing is a detailed and permanent art form. Quality takes time, and we do not rush the process.
Do you accept walk-ins?
We primarily operate by appointment. However, we do occasionally offer walk-in days.
For the most up-to-date information, follow us on Instagram, give us a call, or submit a request through our contact form.
How do I set up an appointment?
To get started, please fill out the booking form on our website and be as detailed as possible.
Once submitted, we’ll review your request, answer any questions, and schedule your appointment. You’re also welcome to call or stop by the shop in person.
If booking in person, please bring reference images along with an approximate size and placement for your tattoo.
A deposit is required to secure all appointments. Deposit amounts are determined by your artist at the time of booking.
What happens if I’m late to my appointment?
We understand that delays can happen; however, arriving late may impact your session.
If you are more than 25 minutes late, we reserve the right to shorten, reschedule, or cancel your appointment based on the remaining time available. In some cases, this may result in forfeiture of your deposit. We typically tattoo multiple people per day, and delays in scheduled time can impact artists and clients for the rest of the day!
If you anticipate being late, please contact us as soon as possible.
Can I bring my children to my appointment?
For the safety and comfort of all clients, we do not allow children in the tattooing area during sessions. Tattooing requires focus, precision, and a controlled environment, and distractions can compromise both safety and quality.
We understand that sometimes childcare challenges arise. If you must bring a child with you, please ensure they are accompanied by a responsible adult who can care for them outside the work area for the duration of your appointment. Children should never be left unattended in the studio.
By following this policy, we can maintain a safe, professional, and comfortable environment for everyone in the shop.
Are tattoos safe?
Yes. Your safety is our top priority.
We maintain a clean, professional, and sterile environment at all times. Banner & Bone is a fully disposable shop, meaning all needles, ink, and materials are single-use and properly discarded after each session. Brand new supplies are used for every client. We are often used as a training facility for the board of health as the “right way” to run a shop.
How much will it cost?
We have a shop minimum of $100.
Final pricing depends on factors such as size, detail, placement, and time required. Your artist will provide an estimate prior to booking; however, all quotes are non-binding and may vary based on the actual time needed to complete the piece.
We always aim to be as accurate as possible—while keeping in mind that every tattoo is a unique, custom piece of art. If you have a budget you need to adhere to, talk to your artist before the work starts. Our artists will make a plan for what you can get done during your appointment and keep to a schedule within your budget.
How should I prepare for my tattoo appointment?
To ensure the best possible experience, we recommend the following:
Eat a full meal beforehand
Stay well-hydrated
Get a good night’s rest
Avoid alcohol or substances prior to your appointment
Wear comfortable clothing that allows easy access to the area being tattooed
Proper preparation helps with both comfort and the overall tattooing process. Staying fed and well hydrated also cuts down on the pain of a tattoo!
Do I need to bring ID? Are there age requirements?
Yes. A valid, government-issued photo ID is required for all appointments.
We do not tattoo anyone under the age of 18 under any circumstances, regardless of parental consent.
Should I tip my tattoo artist? Is it required?
Tattooing is a service like any other — all of the artists at Banner & Bone take pride in their work and love what they do. Tipping, though not required, is a nice gesture and is certainly appreciated. If you love your tattoo and think your artist deserves something extra, hook 'em up!
If you’re happy with your experience and love your tattoo, tipping is a great way to show appreciation for your artist’s time, effort, and craftsmanship.